Update Date: June 9, 2025

Kunshan Intelligence respects and protects the personal privacy rights of all users of its services. Except as otherwise provided in this privacy policy or laws and regulations, without your prior permission, this application will not disclose such information to the public or provide it to third parties. This application will update this privacy policy from time to time. When you agree to the service use agreement of this application or actually start using the service, you are deemed to have agreed to all the contents of this privacy policy. This privacy policy is an integral part of the service use agreement of this application.

Before using the APP and its services, please carefully read the relevant contents of this privacy policy. This privacy policy will detail the information and privacy data about you or your device that we may collect, as well as the scope of use of the collected information, such as device ID number, IMEI, ICCID, file storage permission, camera permission, etc. If you agree to this privacy policy and its relevant contents, you can agree to the privacy policy in the first pop-up window of the APP and select "Agree" when logging in. Then we will start providing you with relevant APP services. If you do not agree, we will not be able to provide you with relevant services, and the use of the APP will be restricted.

If you are a minor under the age of 18, according to relevant laws and regulations, please obtain the consent of your parents or legal guardians in advance before using our products or services.

I. Information We Collect and Its Purposes

1. Information We May Need to Collect

When you use the services provided by Kunshan Intelligence, we may collect and aggregate some of your information: your personal identity information, mobile phone number, identification (including but not limited to facial features and fingerprint information), device model/MAC address/operating system type, device identification code (such as IMEI, Android ID, IDFA, OpenUDID and other basic device information), location information (including precise location information), device serial number, sensor information, phone status information, call function, read and write memory card information, clipboard information, camera permission, self-start permission, system crash information. We collect this information mainly to provide you with normal product use services and a better and higher-quality user experience.

I have carefully read the above text and agree that Kunshan Intelligence can collect and aggregate the above information. (Copy and sign, indicating the date) __________________________________________________________________________

2. Detailed Explanation of the Permissions We Apply for and the Use of Collected Information

The purpose of collecting personal information is to provide you with products and/or services and ensure that we comply with applicable laws. You hereby consent that we can process personal information for the purposes specified in this privacy policy and disclose personal information to our affiliated companies (involved in communication, social media, technology, and cloud businesses) and third-party service providers (as defined below). At the same time, we will use third-party SDKs to meet the basic needs of the APP functions. In this process, your device and personal information may be used to provide you with more comprehensive services. After your permission and authorization, we may use personal information for the following purposes and within the following scope:

(1) Provide, process, maintain, improve, and develop our products and/or services to you, as well as through the device or the services we provide.

(2) Communicate with you regarding your device, services, or any general inquiries (such as updates, device firmware/software upgrades, customer consulting support, relevant information, and notifications).

(3) Connect with smart devices and provide intelligent data push services at the device end.

(4) Analyze and develop statistical information related to the use of our products and services to better improve our products and services.

(5) Store and maintain information related to you for our business operations or to fulfill legal obligations.

(6) Provide local services without communicating with our servers.

(7) Create your Kunshan Intelligence account. The personal information collected when creating an account through the web or our mobile device is used to establish the user's personal account and profile page.

(8) Provide location-based services:
       Purpose: In the process of adding and binding devices and device management, Bluetooth scanning and Wi-Fi network configuration will be performed on the devices. Location permission is used to facilitate the quick scanning of Bluetooth devices and the acquisition of the currently connected Wi-Fi.
       Method: A pop-up window will prompt to apply for location permission, and the permission will be obtained after the user agrees and allows.
       Scope: Used for Bluetooth device binding, Wi-Fi device network configuration, and Bluetooth operations on Bluetooth devices.

(9) Device access. When a device is operated through the App, its authenticity needs to be verified. Therefore, we need to verify the factory device barcode number information to confirm the legal identity of the device. In addition, when the device needs to connect to the network for use, corresponding network settings need to be made to the device through the APP. This process requires you to enter the corresponding Wi-Fi name and password. This information is only used for device network configuration. The Wi-Fi and password data you fill in will be encrypted and stored locally on the device and will not be uploaded to the server. You can enter the device at any time to delete this information. At the same time, we need to select the optimal networking method for the device by judging the IP and network signal to ensure the networking stability of the device.

(10) Device status display. It allows you to remotely view the device status so that you can always check the device operation status.

(11) Set up automated tasks. The event information reported by your device (the information comes from the devices you add. The specific configurable information depends on the privacy authorization scope of the device. Each added device will provide the privacy policy terms of the device provider for you to choose whether to agree) can be used to create your personal automated tasks.

(12) Provide push services:
       Purpose: Integrate third-party push SDKs to push door lock device event records or messages to the user's APP and mobile phone.
       Method: The APP integrates third-party push SDKs such as JPush, Alibaba Cloud, Huawei, Xiaomi, OPPO, and VIVO. After the user agrees to the privacy policy, the SDK is initialized, and door lock event notifications are pushed through the mobile phone device number.
       Scope: For Android phones such as Huawei, Xiaomi, OPPO, and VIVO, when there is an event record on the door lock, notifications or messages are pushed to the APP terminal device.

(13) Collect user feedback. The feedback you choose to provide is extremely valuable for helping us improve our services. To track the feedback you choose to provide, we may use the personal information you provide to contact you and keep records.

(14) Send notifications. We may use your personal information from time to time to send important notifications, such as notifications about abnormal device operation status, customized device push notifications (depending on the devices you purchase and add), and changes to our terms, conditions, and policies.

(15) Camera permission:
       Purpose: Scan barcodes for device binding and take photos to replace avatars.
       Method: A pop-up window will apply for camera permission, and the permission will be obtained after the user agrees and allows.
       Scope: Scan the device QR code for device binding and use the camera to take photos when modifying the avatar.

(16) Get the application installation list:
       Purpose: Determine whether the current application is this application to start the application service and make the application run normally.
       Method: Obtained when the APP runs.
       Scope: When accessing the cat's eye device, monitor whether the APP is running in the foreground, push the cat's eye notification to the foreground APP, and pop up a window to display the incoming call answer.

(17) Storage permission acquisition:
       Purpose: Used to store relevant data or files and provide local storage services for data and files.
       Method: A pop-up window will apply for media file storage permission, and the permission will be obtained after the user agrees and allows.
       Scope: Select pictures from the album when modifying the avatar, save pictures and videos locally, etc.

(18) Collect information such as device Mac, IMEI, Android ID, and software installation list:
       Purpose: Provide for third parties such as Alibaba Cloud Push, Umeng Statistics, and Agora SDKs to use, realize the push of device intelligent information to the mobile phone, and count the download, installation, and use of the APP.
       Method: A pop-up window will apply for device information permission, and the device information will be obtained after the user agrees and allows.
       Scope: When the APP runs, Umeng SDK counts the APP usage, and the push SDK obtains the device ID and then pushes device event record messages.

(19) Call permission to call the customer service hotline through the APP to consult product or after-sales related issues.

(20) Obtain IP information:
       Purpose: Provide location-based services or conduct security audits and count bound device information.
       Method: A pop-up window will apply for device or network IP information, and the device or network IP information will be obtained after the user agrees and allows.
       Scope: When the APP runs, bind devices, scan nearby Wi-Fi networks, and configure the device Wi-Fi network.

(21) Obtain Wi-Fi scan results:
       Purpose: Obtain the currently connected Wi-Fi information for device Wi-Fi network configuration.
       Method: A pop-up window will apply for the Wi-Fi scan result information. After the user agrees and allows or when the device needs Wi-Fi network configuration, the Wi-Fi scan result will be read.
       Scope: When the APP runs, bind devices, scan nearby Wi-Fi networks, and configure the device Wi-Fi network.

(22) Obtain clipboard information:
       Purpose: Used to copy or share text information such as device numbers, temporary passwords, and download links. When you input content by copy and paste, we will read your clipboard information to facilitate your quick input. Please rest assured that we will not actively monitor your clipboard information. We only process your clipboard information locally.
       Method: Long-press the text to automatically copy, and a pop-up window will prompt "Copy successful", or read other clipboard texts and paste them in the APP edit box.
       Scope: Device numbers, temporary passwords, APP download links, long-press text in the text edit box to copy, read other clipboard information, and paste in the APP edit box.

3. Third-Party SDK Access

(1) Umeng+ SDK:
       Purpose: Provide statistical analysis services, calibrate the accuracy of report data through geographical location, and provide basic anti-cheating capabilities.
       Method: Collected locally by the SDK.
       Scope: Device Mac address, obtain SIM card ICCID, obtain device serial number, IMEI, Android ID, IDFA, OPENUDID, GUID, SIM card IMSI information, obtain Wi-Fi SSID, obtain Wi-Fi BSSID, obtain Wi-Fi signal strength, obtain Wi-Fi IP address.
       Privacy policy address: https://www.umeng.com/page/policy?spm=a211eg.10560647.0.0.547034dcafEUZJ

(2) Agora SDK:
       Purpose: Use third-party cat's eye devices to view real-time videos and conduct intercoms to meet customers' needs for video viewing and intercoms.
       Method: Obtained locally by the SDK.
       Scope: Access third-party cat's eye devices, obtain device serial numbers, audio, BSSID and other information permissions.

(3) Integrate JPush SDK (cn.jiguang):
       Purpose: Push door lock event record notifications to the APP and devices, and provide self-starting services to improve the delivery rate of message pushes. It is used to ensure that some mobile devices can still receive APP push notifications even after the APP is cleared from the background. Only used to receive APP push messages.
       Method: Collected locally by the SDK
       Scope: Device Mac address, obtain SIM card ICCID, obtain device serial number, IMEI, Android ID, IDFA, OPENUDID, GUID, SIM card IMSI information, etc.

(4) WeChat SDK:
       Purpose: Share door lock device information with friends.
       Method: Collected locally by the SDK and used when sharing device information with WeChat friends.
       Scope: Device identification information (IMEI, Android ID, Serial), MAC address, WLAN access point, application installation list.
       Privacy policy address: https://www.wechat.com/zh_cn/privacy_policy.html

(5) com.comaiot SDK:
       Purpose: Realize the binding of third-party video devices, real-time video viewing, and intercom functions.
       Method: Collected locally by the SDK
       Scope: Device Mac address, obtain SIM card ICCID, obtain device serial number, IMEI, Android ID and other information, microphone permission.

(6) com.ta.utdid2 Alibaba Cloud Data Analysis SDK:
       Purpose: Conduct statistical analysis on the use of the APP, query the problems existing in the use of the APP, and provide support for the improvement of the APP.
       Method: Collected locally by the SDK.
       Scope: IMEI, MAC, Android ID, IDFA, OpenUDID, GUID, SIM card, IMSI, IP, hardware serial number, current running process information.

(7) MQTT SDK:
       Purpose: Conduct data interaction between the APP and the bound devices.
       Method: Collected locally by the SDK.
       Scope: Device information (device brand and model, device operating system version, name, editing version information), unique device identification code (Mac address/APNS Token/IMEI), location information, voice information, log information (browser type and version information, network connection type and status, cloud communication service operation log information).
       Official website address: https://mqtt.org/

(8) ZXing:
       Purpose: Scan barcodes
       Method: Scan device number barcode information
       Scope: Camera permission

(9) Alibaba Cloud Push SDK:
       Purpose: Push notifications to Android phones
       Method: Collected locally by the SDK
       Scope: IMEI, MAC, Android ID, IDFA, OpenUDID, GUID, SIM card, IMSI, IP, hardware serial number, device and application information (such as device name, device identifier, hardware model, operating system version, application program version, software identifier, device and application settings (such as region/language/time zone/font), etc.), network information.
       Official website address:

(10) Huawei Push SDK:
       Purpose: Push notifications to Huawei phones
       Method: Collected locally by the SDK
       Scope: Device and application information (such as device name, device identifier, hardware model, operating system version, application program version, software identifier, device and application settings (such as region/language/time zone/font), etc.), network information.
       Privacy policy address: https://consumer.huawei.com/cn/privacy/privacy-policy/

(11) Xiaomi Push SDK:
       Purpose: Provide push services for Xiaomi phones
       Method: Collected locally by the SDK
       Scope: Application self-start, device model, operating system version, device settings, MAC address and IMEI, IDFA, Android ID, OAID device identifier, device environment, mobile application list software and hardware feature information), retrieve running applications, device location-related information (including the GPS location you authorized and WLAN access points, Bluetooth and base station sensor information).
       Privacy policy address: https://dev.mi.com/console/doc/detail?pId=1822

(12) OPPO Push SDK:
       Purpose: Push notifications to OPPO phones
       Method: Collected locally by the SDK
       Scope: Device model, operating system version, device settings, MAC address and IMEI, IDFA, Android ID, OAID device identifier, device environment, mobile application list software and hardware feature information), retrieve running applications, device location-related information (including the GPS location you authorized and WLAN access points, Bluetooth and base station sensor information)
       Privacy policy address: https://open.oppomobile.com/new/developmentDoc/info?id=10611

(13) VIVO Push SDK:
       Purpose: Push notifications to VIVO phones
       Method: Collected locally by the SDK
       Scope: Read external storage card; write to external storage card; retrieve running applications; obtain installed application list, device model, operating system version, device settings, MAC address and IMEI, IDFA, Android ID, OAID device identifier, device environment, mobile application list software and hardware feature information), retrieve running applications, device location-related information (including the GPS location you authorized and WLAN access points, Bluetooth and base station sensor information).
       Privacy policy address: https://dev.vivo.com.cn/documentCenter/doc/366

4. Permission Acquisition Instructions

5. In the following situations, we do not need to obtain your consent to collect and use personal information

(1) Related to national security and national defense security

(2) Related to public security, public health, and major public interests;

(3) Related to criminal investigation, prosecution, trial, and judgment execution;

(4) To safeguard the major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the consent of the individual;

(5) The collected personal information is publicly disclosed by the personal information subject to the public;

(6) Collected from legally publicly disclosed information about you, such as legal news reports and government information disclosure channels;

(7) Necessary for signing a contract at your request;

(8) Necessary for maintaining the safe and stable operation of the provided products and/or services, such as discovering and handling product and/or service failures;

(9) Necessary for legitimate news reports;

(10) Necessary for academic research institutions to conduct statistics or academic research based on public interests, and when providing academic research or descriptive results externally, the personal information contained in the results is de-identified.

II. Situations in Which We May Share Your Personal Data

Kunshan Intelligence may share your personal data with third parties in the following situations with your knowledge

1. Disclose your personal data to third-party service providers who provide us with certain business-related services, such as website hosting, data analysis, payment and credit card processing, infrastructure supply, IT services, customer support services, email sending services, and other similar services to ensure that they can provide services to us.

2. Disclose your personal data to customers and other business partners who directly or indirectly provide you with smart devices and/or the networks and systems you use to access and use our website and services.

3. When there is a reorganization, merger, sale, joint venture, transfer, assignment, or other disposal of all or part of our business, assets, or stocks (including but not limited to the above situations related to any bankruptcy or similar procedures), disclose your personal data to affiliated companies or other third parties. In this case, you will receive clear notifications via email and/or our website regarding the change of ownership, the incompatibility of the new use of personal data, and options regarding personal data.

4. Provide based on social public interests in line with laws and regulations.

III. Account Cancellation

1. If you no longer use the Kunshan Intelligence application and its services, you can submit an application through the cancellation function in the application account settings. We will cancel your account within the valid time and delete the relevant account data. If you need to use the Kunshan Intelligence application and its services again later, you need to re-register an account.

2. You can cancel the account cancellation through the APP before the account cancellation takes effect.

IV. Changes to This Privacy Policy

If we decide to change the privacy policy, we will publish these changes in this policy, on our company's website, and in other appropriate locations so that you can understand how we collect and use your personal information, who can access this information, and under what circumstances we will disclose this information. For major changes, we will provide more prominent notifications, and you can choose to stop using our services; in such a case, if you still continue to use our services, it means that you agree to be bound by the revised "Privacy Terms". Therefore, please check frequently.

V. Contact Information

Suzhou Kunshan Intelligence Technology Co., Ltd.

Brand Operation Center: Block L2B, Hongqiao World Center, Shanghai

Production Center: No. 118, Dianxing Road, Dianshanhu Town, Kunshan City, Jiangsu Province

Service Hotline: 400-0505-515

Website: www.kunshan1986.com

WeChat Official Account: Kunshan General IoT Smart Lock